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Event Details
Satisfaction's "Customer Service is the New Marketing" Summit is a one-day conference in San Francisco to explore how smart companies are turning customer service from a cost center into an engine for creating evangelists.
This conference brings together innovative business leaders from several industries to share tips and suggestions about how they got their own organizations to do customer service differently. Confirmed speakers include Tony Hsieh, CEO of of Zappo's; Marc Hedlund, Chief Product Officer of Wesabe; Brian Oberkirch, Principal at Like it Matters, Tara Hunt, Principal of Citizen Agency; and more to come.
You can see the full lineup of speakers and the schedule on the summit website.
Also check out our last minute information for attendees.
When & Where
Golden Gate Club
135 Fisher Loop
Presidio State Park
San Francisco,
CA 94129
Monday, February 4, 2008 from 8:00 AM to 5:30 PM (PT)
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Get Satisfaction
Build Community. Love your customers.
Get Satisfaction brings customers and employees together. Happiness ensues.
Get Satisfaction is a simple way to build online communities that enable productive conversations between companies and their customers. More than 45,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
